Delivery Information
Shipping & Returns
We will contact you shortly via email after your confirmed order. Items will be shipped within 48hours upon received payment (excluding weekends and public holidays).
Free/Non-Free Delivery Service
We provide free delivery islandwide (Singapore Island Only) for orders of minimum value SGD90.00. Free Deliveries can be by our van delivery service or by courier delivery, whichever we deem fit or appropriate for the address or product purchased.
For Registered Mail, please choose “register mail” during check out. $2.30 additional chargeable for registered postage. Signature is required at the delivery address to accept the items. Delivery time is usually next business day, but certain bulky items can take up to a week.
Shipping Overseas ...OK!!
Malaysia, Brunei, Thailand, Indonesia....all are welcome. We ship worldwide. Country outside of Singapore shall requires register mail to avoid any chance of package lost. Our system is now able to calculate the shipping cost automatically for most countries. Please email us at nunufish@nunufish.com if you see any problem seeing the shipping cost when checking out.
In most of the cases, it only cost additional SGD2.00 shipping cost for small package to Malaysia and Brunei.
We accept direct/domestic bank transfer for orders from Singapore, Malaysia, Thailand and Indonesia. Bank information shall be provided during checkout and in order confirmation email.
For other countries, we accept bank remittance transfer or credit card payment(recommended).
For Credit card payment:
1) Make order through our website and choose Paypal payment method during checking-out process but not to make payment yet.
2) We will send you a paypal payment request to your email address which will indicate the total amount included shipping cost to your country for you to make payment by credit card through Paypal.
3) This payment option is the safest as all card information is held in Paypal (not us) and Paypal provide some protection to the purchase.
For bank remittance transfer:
1) Make order through our website and choose ibanking/ATM transfer method during checking-out process.
Wait for our confirmation email for the total including shipping cost.
For Thailand order, we now accept PAYNOW by phone number to 96903003.
2) Other bank transfer for worldwide order: After confirming the total, ask your bank to do a remittance transfer to Singapore Standard Chartered bank:
Beneficiary: NUNUFISH.COM
59-0000-2566 (current account)
Branch code: 059
Institution code: 7144
You may ask your bank for the exact exchange rate.
3) Inform us by email with the remittance payment detail.
Please email nunufish@nunufish.com if you have any question about international shipping.
Returns Policy ...
All items delivered are non-refundable.
Product will be exchangeable only for the conditions:
1. Wrong item shipped.