FAQ

Q: How do I check my order status? 
A:         After payment made, your order will be dispatched within 48hours(except for Saturday & Sunday). You can check your order status anytime by login to your account. We will also send out email each time we update your order status. 

Q: What if I did not receive any email notification from nunufish? 
A:         This usually is due to our email being sent to your junk/spam mail folder. Kindly add our email address nunufish@nunufish.com to your email 'safe list' so that our email will be able to deliver to your email's inbox.

Q: What are the bank accounts info for payment transfer in Singapore? 
A:         UOB Saving account# 416-114-904-1, 

            DBS/POSB saving account# 172-02096-8,

            Standard Chartered bank: 59-0000-2566, Branch code: 059, Bank code: 7144

             Paynow UEN 53258999L

Q: What is the bank accounts info for payment transfer in Malaysia? 

A:         Maybank Saving 106164057099

Q: What is the bank accounts info for payment transfer in Indonesia? 

A:         BCA 1790004911

Q: What is the payment mode in Thailand? 

A:        PromptPay UEN 53258999L or TEL +65 96903003

Q: Is there any self-collection service?
A:         We sincerely apologize that we no longer provide any self-collection service at the moment.